Fire Drill Conductor/Service Representative Community, Social Services & Nonprofit - Essex, MA at Geebo

Fire Drill Conductor/Service Representative

3.
0 Essex, MA Essex, MA Part-time Part-time $50 an hour $50 an hour Essex County, Massachusetts Job
Summary:
Perform services (including drills and training) throughout an assigned portfolio of accounts, enabling buildings to maintain compliance with applicable codes, rules, and regulations.
Essential Functions:
Maintain/service an assigned portfolio of facilities providing a full range of fire prevention and life safety training to long-term care, assisted living, personal care homes and medical treatment centers Schedule and assist building in conducting drills in accordance with NFPA and Authority Having Jurisdiction (AHJ) (Fire, Elopement, Emergency Preparedness Exercise/Drill, etc.
) Upon conclusion of drills, document and/or provide critique Schedule and perform in-service (training) sessions of facility employees, residents, etc.
as it relates to fire and non-fire emergencies Collaborate with Croker administrative team to deliver an overall positive customer experience Responsible for keeping current clients satisfied and delivering exceptional customer service Maintain in-depth knowledge of the industry, providing guidance on codes and compliance Advise clients on proper recordkeeping requirements relevant to Croker's scope of services Provide Croker Office with any known deficiencies within a building which fails to meet existing code regulations (relevant to Croker's scope of services) or may pose a risk/compromise the safety of building occupants Ensure timely completion of work Performs other related duties as assigned and/or requested
Qualifications:
Minimum of 5 years of experience in fire protection or safety, emergency services or industry-relevant experience is preferred (i.
e.
:
first responder, fire inspector, fire instructor) Capability to work independently and in a group environment Strong presentation and interpersonal skills Excellent verbal and written communication skills Strong public presence and professional image Exceptional customer service and support skills Time management and punctuality Poise with self-confidence dealing with a variety of people Keen awareness of existing conditions Adapt to variant building environment Position Type/Expected Hours of Work:
Working Independently Flexible Scheduling.
May vary as needed Competencies:
Problem Solving - Identify and resolve problems in a timely manner; Gather and analyze information; Develop alternative solutions; Use reason.
Customer Service - Manage difficult customer situations; Respond promptly to customer needs; respond to requests for service and assistance.
Oral Communication - Speak clearly; Listen and gets clarification when necessary; Respond informatively to questions.
Planning/Organizing - Prioritize and plan work activities; Uses time efficiently.
Judgment - Exhibit sound and accurate judgment.
Dependability - Follow instructions; Take responsibility for own actions; Complete tasks on time.
All offers of employment are contingent upon the successful completion of the hiring process that may include the following depending on the role within the Company:
business and personal references, a valid driver's license, fingerprinting, criminal, credit, and legal history, drug testing, and verification of certification or licensure.
Job Type:
Part-time Pay:
$50.
00 per hour
Benefits:
401(k) 401(k) matching Referral program Schedule:
Choose your own hours License/Certification:
Driver's License (Preferred) Work Location:
On the road.
Estimated Salary: $20 to $28 per hour based on qualifications.

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